Course Catalog

North Carolina A&T
Human Resources

Training & Development

1020 E. Wendover Avenue

Greensboro, NC 27411

(336) 334-7226

North Carolina Agricultural and Technical State University is a comprehensive university and land-grant institution offering degrees at the baccalaureate, master's, and doctoral levels.

Its instructional programs are organized into a college of arts and sciences, college of engineering, and six professional schools (agricultural, business and economics, education, nursing, technology, and graduate studies).

CERTIFICATE PROGRAMS	AGGIE INSTITUTE	CAREER DEVELOPMENT
Integrating Change Certificate Supervisory Foundations Certificate NC A&T Leadership Certificate Business Professional Skills Certificate Business Writing Certificate Conflict Resolution Certificate	Aggie Institute for Visionary Leadership Aggie Institute for Effective SuperVision Aggie Diplomats Program	Jobs at NC A&T—Applicant User Training for Internal Applicants Getting the Job
talent management	strategy	improving performance
Jobs @ NC A&T—User Training for Hiring Managers, Administrators, Directors, Deans Leveraging Intellectual and Human Capital in Your Organization Behavior-Based Interviewing for the Experienced Interviewer	Overview: Strategic Business Planning Strategic Planning—The Next Steps Implementing a Practical Metrics Program in an Impractical World	Spirit and Work Performance Review Workplace Expectations The Miracle of Attitude: The Interplay of Reality, Hope and Character
personal financial management	personal wellness	parenting
Home Buying Seminar Planning for Retirement—What You Need to Know Wills and Estate Planning Insurance Options Financial Planning Budget Basics	Health and Nutrition Series Weight Watchers Wellness Assessments Cholesterol Screenings Smoking Cessation Stress Management – Mind & Body Nutrition Anger Management	Is Your Child on the Road to a Healthy Future? Winning Your Child’s Cooperation
elder care	personal development	leadership
Successful Aging	Basics of Diversity Building a Climate of Trust Communicating Across Cultures Gender Styles in Communication Gender Styles in Leadership FISH! How to get More Organized	Basics of Leadership Coaching Your Front-Line Staff Following With Courage and Commitment Introduction to HR Policies & Procedures
communication skills	new employee programs	employee relations
Communicating With Success Communicating With Your Boss Facilitating Meetings and Teams Personality Differences Presenting Effectively Principles of Effective Writing	Orientation for New Employee Employee Benefits Enrollment New Employee Orientation: What Managers Need to Know	Managing Human Resources and Discipline Managing Grievances Managing Performance (Part 1) Managing Performance (Part 2) Developing a Work Plan Effective Performance Appraisal Employee Assistance Program Recognizing Employees Dispute/Complaint Resolution Mediating Workplace Conflict Resolving Workplace Conflict Work Plan Development Workplace Violence Prevention Handling Anger in the Workplace Coaching and Monitoring Performance Year-Round
position management	recruitment and selection	benefits
Developing Position Descriptions Establishing a New Position Job Evaluation/Design Fair Labor Standards (FLSA)	Advertising a Vacant Position Behavior Based Interviewing Employee Recruiting & Selecting Planning your Workforce Hiring Procedures for Staff (SPA) Hiring Procedures for EPA Personnel Employment of Foreign Nationals	Planning for your Retirement Family and Medical Leave Your Benefits Employee Leave Program Shared Leave The Teachers’ and State Employee’s Retirement System NC Flex Benefits Your Disability Benefits
environmental health & safety	organizational development	compliance/legal
Understanding Workers’ Compensation Safety in the Workplace Safety and Accident Reporting CPR (Cardio Pulmonary Resuscitation Disaster Preparedness	Respect in the Workplace Equal Employment Opportunity Institute Succession Planning	Americans With Disabilities Act (ADA) Unlawful Workplace Harassment Identifying and Preventing Sexual Harassment Equal Employment Opportunity Institute

North Carolina A&T State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, gender, age or disability. Moreover, North Carolina A&T State University is open to people of all races and actively seeks to promote racial integration.

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